A Right to Safe Drinking Water

About 10 years ago, I was sitting in a plastic chair, sweating under the shade of the water office roof, during a water board meeting in the rural community of Santa Clara, El Salvador. Our Engineers Without Borders team had installed a new water system about a year prior and we  returned every year to provide “post construction support”, helping train and guide in the administration, operation, and maintenance of the system.

The water board was drafting new regulations and we had heard that some people in the community weren’t so sure about them. As I listened (through our translator) as they read the new regulations, I quickly got uncomfortable and even offended by what I was hearing. These new members of this supposedly volunteer board were proposing that they should get paid for every meeting they attended.

Leaders wanting to take a portion of community funds…this fit perfectly into the definition of corruption we all had in our minds, especially from what we had been told about political leaders in the country. Frustrated, we voiced our opinion that the water board was a volunteer committee and should not receive payment and that all the funds received should go to the community fund to ensure a sustainable water system.

Fast forward 10 years.

I had been a Peace Corps WASH volunteer for about 2 years, and I was sitting in a meeting in the municipal auditorium in Peru, speaking with stakeholders from the province, the region, and the national government about rural water systems. Based on my experience working with rural water committees, I was advocating for the state to contribute a type of subsidy to help pay rural water system operators.

I present a plan to hire operators from the local communities to each be in charge of three nearby water systems, with the water committees paying a portion of the operator salary and the state paying the rest. I explain that rural water boards simply can’t raise enough funds to pay an operator enough so that he or she is able to prioritize maintaining the water system over working on his/her farm or other work that puts food on the table. My proposed plan would ensure a trained operator was maintaining the systems, and it would bring jobs with stable salaries to trained and capable people in the rural communities.

A certain member of a government water authority (whose salary comes from the national government) responded that the government should not give any more financial help to the rural water systems because the rural populations have already received a lot from the state (in many cases the government builds the rural water systems), and he goes on to say that it is a bad habit that the people get used to receiving “handouts” from the government. (He even added that the some of these rural populations even have smart phones so they should be able to pay the required water fee.*)

He was voicing a common sentiment in Peru that comes from a distaste for government help and even social programs because so many political parties give nominal gifts to populous areas to win votes.

His statement also aligns with the international development strategy and philosophy that has been used for decades to construct rural water systems – the international aid community builds water systems and gifts them to the community, leaving the responsibility to maintain the system in the hands of the community.

Before entering Peace Corps, I might have agreed with this point of view, but having lived the reality of working with small, rural farming communities, my perspective has changed. And I’m not the only one. The academic literature shows that nearly 50% of constructed water systems stop working before their useful life and are not repaired, and a growing consensus points to the flaws in relying on “community based management” where the community is “gifted” a water system and then bears the full burden of maintenance and operation.

The water boards I work with in Peru are volunteers, a perfect example of this community-based management strategy. In their free time, these moms and dads with full time jobs are expected to manage a technical business – running a water system. In their free time, they have to attend meetings to learn how to run the water system and then also do all the tasks associated with managing that system.

Most of these water systems serve less than 100 households, so it is rare to find a community that has 5 people with enough free time, enough passion, and enough knowledge to be able to do this job well. I have yet to see it. (The best ones I have seen are rare cases, where a community has two really strong and passionate leaders whose kids are already grown, and they are able to do a decent job of managing the water system, with a lot of support from the local government.)

In addition to the water board that manages the legal and financial aspects of the water system, a community needs an operator to maintain the system. In a city of thousands of users, each user can pay $1 per month and the community can raise $1,000 each month (still not enough to maintain a system well), and in rural areas with only 10 or 30 users, each person would have to pay an exorbitant water use fee to raise enough funds just to pay a full time operator. Additionally, these are populations of mostly farmers, with a very low income in the first place.

 

So, as I sat in this meeting in Peru, having worked closely with farmers and rural populations trying to manage their own water systems, I recognized how easy it was for a government employee who worked in an office and received a fixed salary to not understand the reality of the people living in rural areas. And it made me remember that day in El Salvador, talking to the water board.

I am now embarrassed to remember that we chastised the water board for wanting to pay themselves for the time they put into managing their community water system. “What ignorant arrogance,” I think. While it is truly a slippery slope for a water board to pay its members because it does allow for corruption, it is also necessary for people to receive incentives and to be compensated for the time they give to a job as important as ensuring that the community has safe drinking water.

Would you want to live somewhere where the people managing your water supply were volunteers or were not paid well and had another full time job on the side?

While I am proud of the work we have done in improving the capacity of the volunteer water committees here, and they are doing excellent work, they are less than 10% of all the rural water systems in the district, (and they don’t all have potable water 100% of the time because they don’t have full time operators).

Based on my experiences, I would want my water system to be managed by a professional business with quality government oversight, and I would be willing to pay a fraction of a dollar more in my taxes or in my water fees to ensure that people living in rural areas – the farmers providing the food that feeds us – have potable water to drink.

 

Footnotes

*Regarding the comment about rural populations having smart phones, there are a couple of important things to point out here, the first one being that many of the rural populations where I work live in areas where there isn’t even cell phone service. One of the communities where I work has cell phone service, but when I need to talk to the operator, I can’t call him directly because he doesn’t have a cell phone – I have to call the wife of the treasurer to be able to get a message to the water board. Not only does not every person have a phone, not even every household has a phone (and the person who does have the phone has a simple phone, not a smart phone). And while some poor people here do have smart phones it’s because it is actually cheaper to have a smart phone to be able to communicate by whatsapp (which is practically free to use here), whereas having a plan with calling and texting usually costs more.

**That El Salvador project I mentioned is doing a decent job with community-based  management, but it is one of few (and it receives a government subsidy that helps with the financial situation.)

The Real Meaning of…Chocolatadas

Tis the season! It’s Navidad, and that means chocolatadas! What are chocolatadas? Apparently I didn’t really know, despite having already spent 2 Christmases here.

thought a chocolatada was just a Christmas gathering with hot chocolate and Paneton. That’s right – hot chocolate (made from chocolate bars, milk, and cinnamon and cloves), and Panetón are the key ingredients for a chocolatada, and it is how we usually celebrate Christmas Eve here (in addition to staying up until midnight and exchanging gifts at midnight Christmas Eve).

So, since it is the Christmas season, and I wanted to reward the hard work of the 2 best water committees in our district, I thought it would be a great idea to reward them with a chocolatada in their community!

So off I went to purchase Panetón, chocolate, milk, and cinnamon and cloves. But people kept dropping comments like, “the kids will love it!”, and “the children love their dolls and cars from the last chocolatada”, and “what will you give the kids”?

So slowly I started realizing that typically chocolatadas (as organized community events) are a celebration for the kids. And you have to bring gifts. Dude, I was not prepared for that! I thought I was just planning something for all the adults that had worked hard to bring clean water to their community, but actually, when I had said “chocolatada”, their expectations were that I was throwing a party for the kids…and that I was going to bring gifts for all the kids! (Oh my.)

Well, one of the key lessons of Peace Corps is to be flexible and take advantages of unexpected changes. Luckily, my counterparts came to the rescue and found some bubbles to give as gifts to the kids, and we all pitched in to pay for them.

And, because the focus was kids, I took the opportunity to give a hand-washing lesson with my counterparts. We did an “arts and crafts” activity showing the kids how to make a portable hand washing station out of a water bottle, (and made sure that everyone washed their hands before eating).

We used the gift-giving activity as a training opportunity and the kids had to answer questions about when and why to wash their hands before receiving their gift of bubbles. (I think I was the only one who appreciated the irony that bubbles were the perfect gift for a hand-washing training).

I think after everything, it turned out pretty well, but I still didn’t really “get” the chocolatada idea, until I attended one planned by the community a few days later. Apparently, I still hadn’t learned that “Christmas is for the kids” (as everyone says), and chocolatadas too. So while I went to the celebration prepared to chat with the adults and munch on some paneton and hot chocolate…that’s not quite what happened.

When they started the party, the host welcomed everyone and gave a special welcome to me “Ingeniera” (“Engineer” is the title they call you if you have an engineering degree). And it didn’t stop there, after welcoming me, they said, only half jokingly, “and the Inginiera will help “animar” the fiesta”. “Uh-oh, what did I get myself into!?” I said to myself. It’s common – ok it’s more than common – just about every kid’s party here has a clown to “animar” the fiesta. And that’s what I thought of when they said that I would “animar” the fiesta. If you know me, you know I’m not exactly clown material.

Well, I joined Peace so that I would be forced to step out of comfort zone, so here I am. I guess there’s not much else to do, I said to myself, and I joined the 10-15 kids in the middle of the room, and started leading them to dance in a circle, and do different silly things to get them moving. Luckily Peace Corps had taught us a few interactive activities so I had a few ideas to draw from. After an hour I was exhausted (especially since I had already ridden my bike 30 minutes and uphill (and backwards through the snow) to arrive in the community)!

After an hour of the adults sitting around the perimeter of the room watching  me and two other woman entertain the kids, they finally started to serve the Paneton and hot chocolate. And later, they gave out Barbie dolls and t-shirts to all the kids.

Finally, I think I understand the chocolatada…it is like a typical kid’s birthday party here, except with Paneton and hot chocolate, and all the kids get presents at the end, instead of just one!

Sorry, no pictures of me “animating” the kids, but here’s a great Nativity scene that incorporates the native culture of the “selva” where I live